Help with Energy
Address
Preston Citizens Advice
Town Hall Annexe
Birley Street
Preston
PR1 2QE
Preston
PR1 2QE
How to get support
Call us
Email us
energysupport@prestoncitizensadvice.org.uk
Visiting us in person
Check if you need to book an appointment
You'll need to contact us to find out about options for visiting the office.
| Day | Time |
|---|---|
| Monday | 9.15am to 3.15pm |
| Tuesday | 9.15am to 3.15pm |
| Wednesday | 9.15am to 3.15pm |
| Thursday | 9.15am to 3.15pm |
Accessibility
You should contact the office for information about their accessibility options.
More information about our service
Preston Citizens Advice can offer energy help and advice with the following:
Advice on how to deal with fuel debt.
Energy saving tips and information on making your home more energy efficient.
Budgeting support and exploration of options to obtain additional funding such as the Warm Home Discount.
Help switching suppliers where there is a possibility of better tariffs.
Entering a Priority Register for vulnerable customers – e.g. those on low incomes, elderly customers, single parents, and those living with disabilities.
Information on Smart Meters.
Information and advice about carbon monoxide.
Please call the phone number above and leave a message with your name, contact number, contact permissions and the type of energy help you need. We will contact you within 5 working days to book an appointment.
If you can't get in touch with your nearest Citizens Advice
You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser..