How Citizens Advice works

Who we are and what we do

• Citizens Advice wins Charity of the Year 2015
• Our history
• One service strategy 2015 - 2020
• Equality and our service
• Our Patron, trustees and directors
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Our consumer work

• Our consumer service
• Consumer education
• Consumer empowerment
• Consumer policy areas
• Supplier performance
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Job and voluntary opportunities

• Working and volunteering for Citizens Advice
• Job opportunities with local Citizens Advice
• Volunteering with Citizens Advice
• Join our governance teams
• Northern Ireland and Scotland

Our media centre

• Press releases
• Search our press releases
• Contact our News Team
• Further support
• Press release alert service

Our products and services

• Adviser resources
• Health and advice toolkit
• Consumer service publications
• Tender and procurement opportunities