Frontline Advice Support/Admin Worker
Apply before midday on 10 August 2026.
Job summary
- Salary
- £25,878
- Location
- Swansea Office
- Workplace
- Office based
- Contract
- Permanent
- Hours per week
- 37
How to apply
You can check for more information and how to apply.
Interviews will take place on 14 August 2026.
About the role
We need an experienced administrator to support the daily reception service and manage day to day tasks to support our advice service.
Specific requirements:
1. Reception: Experience speaking to the public and gathering information about their circumstances in a sensitive manner. Helping people by booking appointments, signposting to other organisations or conveying information to help them find a way forward
2. Admin tasks: Experience managing workloads and prioritising tasks in an efficient way. You need strong IT skills and it is essential that you are an effective communicator face-to-face, in writing and over the phone.
3. General: What you can bring to our organisation
How to apply:
Please send us a CV and a covering letter setting out how you meet the specific requirements above.
Closing date: Monday 10 August 2026 by 12:00 pm (lunchtime)
Interview date: Friday 14th August 2026 by video link
Please note: If you are not contacted, then you have not been shortlisted
If you have any questions, please email julie.browne@citizensadvicesnpt.org.uk