Generalist Outreach Adviser
Apply before 6pm on 23 October 2026.
Job summary
- Salary
- 28,774.57 FTE
- Location
- York
- Workplace
- Office based
- Contract
- Fixed term contract
- Hours per week
- 37, but part-time and job share considered
How to apply
You can email admin.team@cayork.org to find out more information about this role and how to apply.
About the role
JOB DESCRIPTION
Salary 28,774.57 FTE
Hours 37 per week, part-time roles/job share also available
Deadline 23rd October 2026
Interview Date 27th October 2026
Responsible to Operations and Outreach Manager
Role purpose
The main aim of the post is to provide high quality advice and support for people in the York and District area.
The successful applicant will provide a generalist advice service, including benefits casework, to clients within community venues across York using mixed channels - in-person, over the phone or by Email.
The service will comply with General Help Quality Mark standards and will be delivered within the aims, policies and principles of the Citizens Advice Service.
Note: This job involves work with vulnerable clients and therefore Disclosure and Barring Service (DBS) check is required for all successful applicants.
For more information, or if you’d like to discuss the position informally first, including potential part time working, please contact admin.team@cayork.org
To request a full job description and application form, please email admin.team@cayork.org
Job Type: Full-time
Work Location: In person
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.