Press releases

All the latest press releases from Citizens Advice.

Too many energy firms struggling to deliver good customer service, says Citizens Advice

24 June 2019

Energy customers pay the price for the collapse of energy companies

21 June 2019

Citizens Advice responds to a new scheme to help people in debt

19 June 2019

Systematic scam continues: loyalty penalty deadline passes without enough action from regulators

18 June 2019

Citizens Advice responds to the government's announcement on the loyalty penalty

17 June 2019

Buy Now Pay Later rules won’t stop people being hit by these unexpected costs, says Citizens Advice

12 June 2019

“Tried-and-tested scams still pose huge threat” says Citizens Advice, as fraudsters on average pocket almost £3,000 per victim

11 June 2019

FCA overdraft rules will protect vulnerable people from spiralling fees

7 June 2019

Momentous day for England’s renters as Tenant Fees Act comes into force

31 May 2019

Citizens Advice responds to Commission for Customers in Vulnerable Circumstances report

31 May 2019