Citizens Advice response to Ofgem’s Implementation and Governance Arrangements for Market-Wide Half-Hourly Settlement Consultation
As the statutory advocate for energy consumers, Citizens Advice has provided extensive input into the smart meter rollout and MHHS.
Half-hourly settlement is vital for the development of the electricity retail market in Great Britain as it has the potential to enable improved services to the domestic and microbusiness markets through better billing accuracy, greater network efficiency, reduced costs and lower carbon emissions.
We think Ofgem have defined many well-thought-through obligations on industry parties and outlined the basis for governance processes that will support the realisation of the benefits proposition from MHHS. This response makes a number of recommendations to support an effective delivery process.