Chat with us online about an energy problem
You can talk about your energy issue with a trained adviser online.
Chat is usually available 9am to 5pm, Monday to Friday. It's not available on public holidays.
To connect you to the right adviser, we’ll ask you for a few details, including your postcode.
Our staff have the right to do their jobs without being treated badly - find out how we deal with unacceptable behaviour.
If no advisers are available
If you’re having problems connecting
It might take a few minutes to connect you to an adviser.
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