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Sewerage

These pages explain how water companies charge for sewerage and who is responsible for maintaining drains and sewers. You can also find out what to do if a sewer floods.

Paying for sewerage

What you are paying for when you pay public sewerage charges including water drainage, surface water drainage, highway drainage and land drainage.

Who is responsible for repairing drains and sewers

The difference between drains, lateral drains and sewers and who is responsible for repairing them, and asking a water company to adopt a private or unadopted sewer.

Dealing with sewer flooding

Guaranteed standards of service from the water company responsible for your sewer and claiming compensation if your property or land is damaged if your sewer is flooded.

Maintaining cesspools, septic tanks and sewage treatment plants

What a cesspool, septic tank and sewerage treatment plant are and what charges you should pay if you have these instead of a connection to the main sewers, the local authority role with maintaining these facilities and when you can ask for a connection to the mains sewers.