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Citizens Advice in North & West Kent - Tonbridge & Malling

Contact us

Tonbridge Castle Castle Street
TONBRIDGE
Kent
TN9 1BG

advice@nwkent.cab.org.uk

Adviceline: 0300 330 9001 (Monday - Friday, 10am -3pm)

01732 373827 (to cancel appointments only. We do not give advice on this number)

About our advice service

Unfortunately, due to the current Coronavirus (COVID-19) situation, we have taken the difficult decision to stop providing face-to-face advice until further notice.

We apologise for any inconvenience this causes, however we will be providing the same level of advice to our clients via alternative routes and we are still able to offer free, independent, confidential and impartial advice to all across North and West Kent.

You can still access advice in the following ways:
1. Call our Adviceline on 0300 330 9001 for assistance, available Monday - Friday, 10am - 3pm.
2. Email us at advice@nwkent.cab.org.uk. Emails will be triaged at times of heavy demand.
3. For self-help advice, visit www.citizensadvice.org.uk at any time.

If you’re looking for help to apply for Universal Credit:
• Call us for free on 0800 144 8 444 (Monday - Friday, 8am - 6pm)
• Get support online at www.citizensadvice.org.uk/helptoclaim

Telephone advice times

Day Time Further information
Monday 10.00 - 15.00 Telephone Adviceline 0300 330 9001
Tuesday 10.00 - 15.00 Telephone Adviceline 0300 330 9001
Wednesday 10.00 - 15.00 Telephone Adviceline 0300 330 9001
Thursday 10.00 - 15.00 Telephone Adviceline 0300 330 9001
Friday 10.00 - 15.00 Telephone Adviceline 0300 330 9001

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Induction loop