Skip to content Skip to footer

Understanding your energy bill

These pages explain what the information on energy bills means and how you can check a bill is correct by reading your gas and electricity meters.

You will also find help if you’re not sure who is responsible for paying the bills.

Understanding your energy bill

Information that should be included on an energy bill and how you can tell if your bill is accurate.

Who is responsible for paying the energy bills?

Who can be held responsible for paying the energy bills at your home.

How to read your gas meter

The different types of gas credit meter, and how to take a meter reading.

How to read your electricity meter

The different types of electricity credit meter, and how to take a meter reading.