Understanding High and Low Electricity usage

Understanding High and Low Electricity usage 1.74 MB

We commissioned researchers Traverse to speak to a range of households to understandhow they use energy in their homes, particularly those who use the least and the mostamount of electricity.

We found that:- Concerns over cost and waste are driving down electricity usage- Health and comfort are key drivers of high electricity use- Low electricity use does not always represent consumer harm- But low electricity use can have a significant impact on mental and physical health

We spoke to fifty households across England, Wales and Scotland. Fifteen of theseinterviews were face to face in participant’s homes (before the Covid-19 lockdown). Theteam also carried out phone conversations. This work was deliberately not designed to be quantitative, we wanted to have conversations with households to really understand what drives their energy needs.