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• If there's flooding in your rented home

  Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness.

• Problems getting insurance

  Why insurers might not offer you insurance and what to do if you are having problems with getting insurance

• Who's responsible for repairs

  Who's responsible for repairs Check if your landlord has to do repairs If you have damp or mould in your rented home If there are pests or vermin in your rented home If there's a leak from a neighbouring flat If there's flooding in your rented home

• Repairs and housing conditions if you're renting

  Check what repairs your landlord has to do, and your options if they don't. Check what you can do about some common repair problems

• Making a claim on your insurance policy

  Deciding whether to make an insurance claim, how to make a claim and what to do if someone claims against you

• If there's a leak from a neighbouring flat

  When a landlord is responsible for repairing water damage caused by leaks or floods from a neighbouring property, repeated leaks, and what you can do about damaged belongings.

• Buildings insurance

  What buildings insurance usually covers, how to choose a policy and how to make a claim

• Household contents insurance

  What household contents insurance normally covers, how to choose a policy and how to make a claim

• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up

• Check your rights at work if you're under 18

  Young people’s rights to working hours, rest breaks, pay, and holiday. Find out what types of work 16 and 17 year olds can do