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Your energy supplier has put its prices up
When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises.
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If you're worried about your energy tariff
Choosing the right energy tariff for your needs, including special tariffs for different energy meters and systems.
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If your energy supplier has increased your direct debit payments
Why your payments may go up, checking your payments are correct, agreeing new monthly payments.
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What your landlord can charge you for energy
How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much.
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Switching energy supplier if you’re a tenant
Find out if you can switch supplier and whether you need to ask your landlord.
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Switching energy supplier if you owe money to your supplier
When you can switch, what to do if your supplier won't let you.
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What to do if you’re struggling to pay your energy bills
Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier
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If you’ve been told your energy supply will be disconnected
What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support.
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Compare energy suppliers' customer service
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Get your home connected to a gas or electricity supply
How to get your home connected to gas and electricity, how much a new connection costs, what to do if your connection request is refused, choosing a supplier.