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• Q6: washing and bathing

  Help to fill in Q6: washing and bathing for PIP. Find out what this means and get advice on how to complete the question

• Check if your landlord has to protect your deposit

  Check if your landlord needs to put your tenancy deposit into a deposit protection scheme. Check what you can do if they don’t

• Your right to a fair trial

  Explains how the right to a fair trial is protected by article 6 of the Human Rights Act 1998 and the types of criminal and civil hearings or proceedings that are covered by the article.

• Report fake or counterfeit goods

  You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders

• Q6 - communicating (speaking, writing and typing)

  Help to fill in Q6: communicating (speaking, writing and typing) for your ESA application. Find out what this means and how to correctly complete the question

• Request to write off a debt - letter

  Letter for when you can't make an offer of repayment and your circumstances are not going to improve

• Holding letter - ask creditors to hold off

  Letter to ask creditors to hold off for a short period while you work out your budget or get advice

• Request to write off a joint debt - letter

  Letter for when you can't make an offer of repayment on a joint debt and your circumstances are not going to improve

• Holding letter for joint account - ask creditors to hold off

  You can use this letter to ask creditors to hold off for a short period while you work out your budget or get advice. This template is to be used for guidance

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold