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• Letter to complain about your energy supply being switched without your agreement

  Letter to complain about your energy supply being switched without your agreement This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you were transferred to a new energy supplier without agreeing to it, you have rights under...

• Check if your family members can get pre-settled status or settled status

  Check if your family members can get pre-settled status or settled status This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re an EU, EEA or Swiss citizen living in the UK, some of your family can...

• Check if you can get pre-settled status or settled status

  Check if you can get pre-settled status or settled status This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You need permission to live in the UK if you're from a country in the EU, European Economic Area...

• Check if your child can get a permanent right to live in the UK

  Check if your child can get a permanent right to live in the UK This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Bringing family members from Ukraine to the UK There are special rules for family members...

• Switching from pre-settled to settled status

  Switching from pre-settled to settled status This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have pre-settled status under the EU Settlement Scheme, it lasts for 5 years. At the end of the 5 years, it...

• Parental bereavement pay - what you're entitled to and how to get it

  You might be able to get parental bereavement pay if you’re either: paying income tax and national insurance through Pay As You Earn (PAYE) - these show on your payslip as ‘deductions’ taking parental bereavement leave - check if you can get parental bereavement leave To get parental bereavement pay...

• Problems with your settled status decision

  Problems with your settled status decision This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales After you apply to the EU Settlement Scheme, the Home Office will email you a decision letter to tell you what status they’ve...

• Credit sale

  Credit sale This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Under a credit sale agreement you buy the goods at the cash price. You usually have to pay interest but some suppliers offer interest-free credit. Repayment is...

• If you're sending the form back late

  If you're sending the form back late This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is on page 3 of the form - see what it looks like You have to send your form back...

• Moving home and water bills

  Moving home and water bills This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You need to let your water company know when you're planning to move - and where to. Check your water company's website to find...