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• Q1 - moving around and using steps

  Q1 - moving around and using steps This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is on page 8 of the form - see what it looks like How to answer the question If you...

• Maternity pay - how to get it

  Once you know what type of maternity pay you’re entitled to, there are a few things you need to do to get it. Get statutory maternity pay This is the standard kind of maternity pay. It comes from your employer, and there are 3 steps to getting it: tell your...

• Q14: moving around

  Q14: moving around This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales What this question means This question is about how your condition makes it difficult for you to:  stand safely without help  walk safely without stopping and...

• Getting sick pay when you're pregnant

  If you’re off sick while you’re pregnant, it can affect how much Statutory Sick Pay (SSP) and Statutory Maternity Pay (SMP) you get. Different rules might apply depending if your illness is related to your pregnancy or not.  Getting sick pay can affect your maternity pay Your maternity pay might be affected...

• Parental bereavement pay - what you're entitled to and how to get it

  You might be able to get parental bereavement pay if you’re either: paying income tax and national insurance through Pay As You Earn (PAYE) - these show on your payslip as ‘deductions’ taking parental bereavement leave - check if you can get parental bereavement leave To get parental bereavement pay...

• If you need more help in the Channel Islands or the Isle of Man

  If you need more help in the Channel Islands or the Isle of Man This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your local Trading Standards office might be able to help you with your consumer problems....

• If your employer refuses to pay you sick pay

  Your employer must pay you Statutory Sick Pay (SSP) if you can get it.  You should always talk to your employer to try to sort out a problem before you take any further action.   If you can’t agree about your SSP, ask your employer to give you their reasons for...

• Challenging what the CMS says you should get

  Challenging what the CMS says you should get This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The Child Maintenance Service (CMS) will write to tell you how much maintenance you should get. If you’re not sure how...

• Check if a change affects your Child Benefit

  Check if a change affects your Child Benefit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You must tell HM Revenue and Customs (HMRC) about any changes to your children or living arrangements. This is called a...

• EDF Energy customer service

  EDF Energy customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page EDF Energy score for October to December 2023 Customer services contact details for EDF Energy You can use our customer service ratings to help you decide which...