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• Finish and send the work capability form for Universal Credit

  Finish and send the work capability form for Universal Credit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you can’t work because you’re disabled or have a health condition, the Department for Work and Pensions (DWP)...

• Cancelling a package holiday

  Cancelling a package holiday This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you booked at least 2 different parts of your holiday with the same company at the same time, it’s probably a package holiday. If...

• If your Universal Credit is stopped or reduced

  If your Universal Credit is stopped or reduced This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If the amount of Universal Credit you get changes, you'll either get a letter or a message when you log into...

• If you don’t pay your water bill

  If you don’t pay your water bill This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This page tells you what can happen when you owe your water company money and what you can do about it. Can...

• Illness insurance

  Illness insurance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Illness insurance protects your income if you are unable to work because of an accident, long-term ill health or disability. There are several different kinds of illness...

• Maternity pay - how to get it

  Once you know what type of maternity pay you’re entitled to, there are a few things you need to do to get it. Get statutory maternity pay This is the standard kind of maternity pay. It comes from your employer, and there are 3 steps to getting it: tell your...

• If your post has been damaged, lost or delayed by Royal Mail

  If your post has been damaged, lost or delayed by Royal Mail This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to claim compensation from Royal Mail. What you can get depends on how...

• Challenge your redundancy

  If your employer did something wrong during your redundancy process, you might be able to challenge their decision. You should start by talking to your employer. You might also be able to use your employer's formal appeals process. If this doesn’t work, you can try to solve your problem through...

• Vehicle insurance – making a claim if you’re in an accident

  Vehicle insurance – making a claim if you’re in an accident This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your car is in an accident, you may want to make a claim on your motor insurance....

• Travel insurance

  Travel insurance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Travel insurance can give you extra protection if your holiday doesn't go as planned. So you should make sure you have cover if you're planning a trip...