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What to do if you've been trafficked
leaving your situation when you’re ready, and building a life afterwards. If you want to talk to someone in person, go to your local Citizens Advice. They’ll give you advice on what to do next, and put
Move your gas or electricity meter
or electricity meter moved if you’re: finding it difficult to read or access your meter doing building work Who can move your meter depends on the work that’s involved. You can’t move the meter yourself
Using storage heaters efficiently
heat runs out. It’s important to know how these settings work on your storage heater. Your electricity bills might be high if you regularly use extra heat. If you’re not sure how it works, check
Check what you have to do in the ESA work-related activity group
you might need to do Work-related activity includes things like: basic maths or writing skills confidence-building sessions learning how to write a CV trying new ways to manage your condition
Rules debt management plan providers must follow
could happen if you stop making payments an explanation of why your debt might increase if you make payments that are lower than the rate at which interest and charges are building up if the plan isn't
Problems getting insurance
, are elderly or have criminal convictions. You may also have difficulty getting building insurance to cover flood damage if your property has suffered damage in the past or if there is a history of flooding
Personal loans
Personal loans This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A bank, building society or finance company can give you
Asking the council to review their decision to evict you
to your nearest Citizens Advice if you need help building your case for your review. If you choose a face-to-face hearing The hearing must be held 5 or more days after you asked for it. If you choose
Repairs - leak from a neighbouring property
to your home. In these circumstances, your landlord is also likely to be responsible for damage to your belongings and any loss or inconvenience you've suffered. Because communal areas of buildings
Problems getting to or topping up your prepayment meter
or in a separate building Your supplier should try to move your meter to somewhere you can get to. You might have to pay to have your meter moved, check how to move your gas or electricity meter. If you’re