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• If you think your ESA decision is wrong - mandatory reconsideration

  If you think your ESA decision is wrong - mandatory reconsideration This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you

• Taking legal action about discrimination in the provision of goods and services

  Taking legal action about discrimination in the provision of goods and services This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice

• If your employer refuses your flexible working request

  Your employer should write to you to explain why they’ve turned down your request. They should also tell you about their appeals process if they have one. It’s best to use your employer’s appeal

• If you're offered housing because you're homeless

  If you've applied for homeless help, the council might offer you emergency accommodation if all the following apply: you're legally homeless you're eligible for homeless help you're in priority need

• Using your smart meter’s in-home display

  Using your smart meter’s in-home display This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you get smart meters installed

• Withholding rent because repairs haven't been done

  If you’ve reported repairs to your landlord and they haven’t done anything, you may be able to do something about it. Tenants often think that it's unfair for them to pay rent while their home needs

• Appealing a Housing Benefit decision at a tribunal

  Appealing a Housing Benefit decision at a tribunal This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you disagree

• Q13: going out

  Q13: going out This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales What the question really means This question is about how

• Repairs - what are the tenant's responsibilities

  If you rent your home from a social housing landlord, they're responsible for dealing with most repair problems - check what repairs they have to do. However, as a tenant, you also have some

• Deciding what action to take about discrimination

  Deciding what action to take about discrimination This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’ve experienced