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Consumer service complaints procedure
to Trading Standards on your behalf. Let your adviser know that you’re not happy and the adviser should be able to solve the issue straight away. If you’re still not happy with the response, you can
Work you can do while getting ESA
-approved work placement - this is unpaid practical work experience with an employer take part in the ‘test trading scheme’ which helps people become self-employed work as a councillor work as a member
If you’re injured because of an accident at work
if you think it’s your employer’s or client’s fault - though this can be complicated and take a long time. If you’re a member of a trade union, contact your local representative or check their website
Contact us
service can advise you and pass complaints to Trading Standards. Find your nearest Citizens Advice Enter your postcode or town to get contact details for your nearest Citizens Advice. Search Most
Check the reason you were chosen for redundancy was fair
reported your employer for doing something illegal work part-time or are on a fixed-term contract are in a trade union or have been on an official strike have been on jury service You can challenge
Consumer service complaints procedure
a complaint to Trading Standards on your behalf. Let your adviser know that you’re not happy and the adviser should be able to solve the issue straight away. If you’re still not happy with the response
Making an employment tribunal claim
is - you can change that later if necessary If your company has been taken over by another one, you should name both companies. If the respondent uses a trading name You should put their name and trading
Check your rights as an agency worker
to a grievance or disciplinary hearing, you have the right to have a colleague or a trade union representative come with you. You can go to the employment tribunal if your rights have been breached
Check if you can get sick pay
if you can get Attendance Allowance. You're on strike You can get SSP if your sickness started before the industrial action trade dispute began. You can't get SSP if your illness started when you were
If your employer hasn’t paid you what they owe you
first. Explain what you think the problem is and show them any evidence you have. If this is difficult for you, check how to talk to your employer about a problem. If you’re a member of a Trade Union