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• Complaining about bailiffs

  Complaining about bailiffs This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can complain about bailiffs (also called ‘enforcement agents’) if they treat you badly or don’t follow the rules. Complaining can give you more time, get...

• Check if you can get Universal Credit

  Check if you can get Universal Credit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Universal Credit is a benefit you can claim if you’re on a low income or unemployed.  It might be worth claiming Universal...

• Check if a change affects your Universal Credit

  Check if a change affects your Universal Credit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You'll need to tell the Department for Work and Pensions (DWP) about changes to your work, money or family life. These...

• If you think you’ve been unfairly treated when applying for a job

  If an employer treats you unfairly, it could be discrimination. This is the case if you’re applying for a new job or for a promotion.  If you think you’ve been treated unfairly when applying for a job, look at things like the: wording of the job advert - like if...

• Using storage heaters efficiently

  Using storage heaters efficiently This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Storage heaters are a type of electric heater. They’re also called night storage heaters. Storage heaters are designed to work with energy tariffs like Economy...

• If you owe child maintenance

  If you owe child maintenance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can be chased for unpaid child maintenance by your child’s other parent or by the Child Maintenance Service (CMS). What you can do...

• If someone's harassed you in housing

  Harassment is where someone creates a atmosphere that makes you feel uncomfortable. This could be because you feel offended, intimidated or humiliated. If you’re being harassed by someone like your landlord or an estate agent, it might be discrimination. You might be able to take action to stop the harassment....

• Becoming a British citizen

  Becoming a British citizen This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales British citizenship gives you the right to live and work in the UK permanently, without any immigration restrictions. You need British citizenship before you can...

• Check if you can get Housing Benefit

  Check if you can get Housing Benefit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get Housing Benefit to help pay your rent if you’re on a low income or you claim...

• Using mediation to help you separate

  Using mediation to help you separate This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Mediation is a way of sorting any differences between you and your ex-partner, with the help of a third person who won’t take...