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Switching from prepayment to paying by credit
Switching from prepayment to paying by credit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have a smart meter
Problems with paying your water bill
Problems with paying your water bill Backdated water bills Paying your water bills if you're renting If you don’t pay your water bill Negotiating with your water company to pay back what you owe Help
Check if a change affects your tax credits
, if it's common for you to work 20 hours and 40 hours on alternate weeks, you could put your normal working hours as 30 hours per week. If your working hours are unreliable and irregular, you might
Check your employer has followed the right redundancy process
the next steps in their process Check if your employer is making 20 or more people redundant from the same workplace. This is called a ‘collective redundancy’. There are some extra rules your employer must
Using early conciliation
If you can, you should try to solve a problem at work by talking to your manager or raising a grievance. If you can't, or you've tried and that hasn't worked, you need to think about whether
Claiming compensation from Royal Mail
was sent to somewhere within the UK, how much you can get depends on how it was sent. If it was sent: by first or second class post, you can get the value of the item up to £20 by first or second class
Check if a change affects your Housing Benefit
for: is over 16 and finishes their education or training course becomes 20 years old becomes 16 years old – if your children have separate bedrooms moves into your home moves out of your home, or you
Extra money and help PIP entitles you
Cost of Living Payment between 20 June and 4 July 2023. To get this payment you must have either: been getting PIP on 1 April 2023 applied for PIP by 1 April 2023 - you won't get the payment until
Check if you can get Universal Credit
Disability Payment - and the DWP decided you have ‘limited capability for work’ before you started your course you look after a child under 16, or under 20 if they’re also in full-time education
Carer's Allowance
for Carer's Allowance If you care for a person or people for at least 20 hours a week, you might be able to get Carer's Credits. These are credits that fill in gaps in your National Insurance record