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• Moving home – dealing with your energy supply

  Moving home – dealing with your energy supply This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re moving or have just moved to a new home, make sure you contact your energy supplier. There are some...

• Taking action about discrimination in health and care services

  Taking action about discrimination in health and care services This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’ve experienced discrimination by a health or care provider, there are things you can do. You’ll need to think...

• Getting paid if your employer goes out of business or disappears

  Getting paid if your employer goes out of business or disappears This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There are things you can do to get any money your employer owes you. You’ll need to start...

• Cancelling building or decorating work

  Cancelling building or decorating work This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’ve arranged for a contractor or company to do building, decorating or landscaping work on your home but then change your mind, your...

• Switching from prepayment to paying by credit

  Switching from prepayment to paying by credit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have a smart meter in prepayment mode you can ask your energy supplier to change it so you can pay...

• Applying for a Blue Badge

  Applying for a Blue Badge This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're disabled or have a health condition that affects your mobility, you can apply for a Blue Badge.  You can also apply for...

• Complaining about bailiffs

  Complaining about bailiffs This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can complain about bailiffs (also called ‘enforcement agents’) if they treat you badly or don’t follow the rules. Complaining can give you more time, get...

• Getting help for your child from your local council

  Getting help for your child from your local council This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re worried about your child’s health or development, contact your local council to find out what support you can...

• If you're facing redundancy

  If you're facing redundancy This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Redundancy is when you lose your job because your employer needs to reduce their staff. It might be because your employer: doesn't need as many...

• Check your rights as a lodger

  You’re a lodger if you live with your landlord and you either: share ‘living space’ with them - for example a kitchen, living room or bathroom don’t share living space with them but share other spaces like corridors or stairs - for example if you live in your landlord's converted...