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Find an approved garage
for work on your car, such as a service, repair or MOT. These garages are all approved by the Motor Industry Code of Practice for Service and Repair. They all have clear complaints procedures, so
Q13 - starting and finishing tasks
telephone bill. I spend all of my money on the wrong things, so I often can't pay for the things I really have to - and it gets me in trouble. "I sometimes think about paying my bill, and even get my
Check how council tax works and if you have to pay
people get a discount. Valuation bands All homes are given a council tax valuation band by the Valuation Office Agency (VOA). The band is based on the value of your home on 1 April 1991. A different
Check your rights if you share accommodation
in the property signs. You all share the property and its facilities and don’t have exclusive possession of any part, even though in practice you might agree to occupy a particular bedroom and pay
Q17 - behaving appropriately
swear crying uncontrollably or all the time - remember to explain why this happens taking your clothes off What to write in the box It's important you tell the DWP more by explaining your situation
Your insurer refuses your claim when you don’t give relevant information
and how much that will cost. From 6 April 2013 your insurer must ask all relevant questions they need to know before you take out, renew or change a policy under the Consumer Insurance (Disclosure
Check you’re in the right Universal Credit work-related activity group
Group All work-related activity group What you'll need to do You have to do all you can to find a job or earn more. This includes looking for jobs, applying for jobs and going to interviews Check
How to read your smart electricity meter
depends on if you pay: a single rate at all times 2 rates - one rate during the day and a cheaper rate at night Most people pay a single rate at all times. If you have an ‘Economy 7’ meter, you pay 2 rates
Q14 - coping with changes
if you have to tick "no", for example if: you can't deal with change at all - even if you're warned about it change makes you withdraw and refuse help change affects your behaviour change stops you from
Report a scam
from being scammed. You should: protect yourself from further risks gather all the details of the scam report the scam to us report the scam to other organisations Protect yourself from further risks