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• Claiming compensation from Royal Mail

  was sent to somewhere within the UK, how much you can get depends on how it was sent. If it was sent: by first or second class post, you can get the value of the item up to £20 by first or second class

• Help with your PIP review form

  finding a task or activity easier, you should still give details of any help you need, or if you need to use an aid or appliance. If you have good days and bad days Explain how you cope on both good days

• Q9: communicating verbally

  understand. Remember to: include time for breaks in conversations if you need them explain if it's slower on a bad day say if it takes longer if you have to communicate a lot in one day Good days and bad

• Q6: washing and bathing

  fluctuates. Remember to: include the time it takes to get in and out of the bath or shower explain if it takes you even longer on a bad day Good days and bad days Explain how you cope on both good days

• Q5: managing treatments

  could be harmed whether there’s anything you can do to prevent it happening Good days and bad days Explain how you cope on both good days and bad days and how you manage over a longer period of time

• Get compensation if you have a power cut

  on a different day from the date on the notice If an unplanned power cut was caused by bad weather You’ll get £85 if the power was off for 24 hours. If it was a severe storm, you’ll get £85 if the power

• Q2 - standing and sitting

  or stand for too long - such as feeling sick, tiredness, trouble breathing, muscle pain or joint pain why you have problems, for example your bad back makes it hard to balance whether

• Q1 - moving around and using steps

  that distance again throughout the day if you have good and bad days, and what the differences are how you manage when you leave the house If you can only move around within your home If you use something

• Q6 - communicating (speaking, writing and typing

  , and how they help you how often you have difficulties whether you have good days and bad days, and what the differences are Example Sheena says "I have a severe stutter that gets worse the more stressed I

• Getting a job reference

  for some convictions to become spent than others. Check if your conviction is spent on GOV.UK. Getting a job without a reference from your employer If you think your employer will give you a bad reference