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If you need more help in the Channel Islands or the Isle of Man
/tradingstandards or you can contact Guernsey CAB Guernsey CAB Bridge Avenue The Bridge St Sampsons Guernsey GY2 4QS Tel: 01481 242 266 Fax: 01481 200 444 Website: www.cabguernsey.org Jersey Trading Standards
Check if you can get child tax credits
of money you get depends on: how many children you have when they were born whether you already get child tax credits The child you’re responsible for will need to be either under 16 or between 16 and 20
Interruptions to your water supply
the supply by the time stated in the notice. If the supply isn't restored by the time stated in the notice, you're usually entitled to compensation of £20. You're also usually entitled to a £20 payment
How to claim working and child tax credits
calling outside of the UK: +44 2890 538 192 Monday to Friday, 8am to 6pm Telephone (Welsh language): 0300 200 1900 Monday to Friday, 8.30am to 5pm Your call is likely to be free of charge if you have
If your employer refuses to pay you sick pay
Dispute Team Telephone: 0300 322 9422 Textphone: 0300 200 3212 Monday to Thursday, 8.30am to 5pm Friday, 8.30am to 4.30pm Relay UK - if you can't hear or speak on the phone, you can type what you want
Challenging what the CMS says you should get
change what you get. Example Marcus is self-employed and has told HMRC he earns £200 a week. He has 1 child with his former partner, Tara. The child doesn’t stay overnight with him. He lives on his own
Getting visas for your partner and children to live in the UK
Tax Reduction of £10 each week. £30 minus £10 is £20. This means he needs £20 income for council tax each week. The total income Henrik needs each week is £133.30 plus £77.78 plus £20. This is £231.08
EDF Energy customer service
for EDF Energy Telephone: 0333 200 5100 Email: customer_correspondence@edfenergy.com Website: www.edfenergy.com Opening Hours Monday: 8am - 6pm Tuesday: 8am - 6pm Wednesday: 8am - 6pm Thursday: 8am
If you didn’t agree to switch energy supplier
. What happens next Once you’ve contacted the supplier, they should write to you within: 5 working days to explain what they plan to do, and when 20 working days to confirm they’re reversing
Dealing with income tax arrears
helpline Telephone: 0300 200 3300 Monday to Friday, 8am to 8pm Saturdays, 8am to 4pm Calls cost 12p per minute from a landline, and from 3p to 45p from a mobile HMRC phone lines are often busy. The best