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• Bankruptcy

  Bankruptcy Before you go bankrupt Check if going bankrupt is right for you How bankruptcy affects you Check how bankruptcy affects your home Check how bankruptcy affects your belongings Check how bankruptcy affects your money and bills Check how bankruptcy affects your job Paying towards your debts after you go...

• Complaining about a vet

  Complaining about a vet This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you buy veterinary care for your pet, you are buying a service. Your vet must deliver this service with reasonable care and skill. As...

• Mortgages and secured loans

  Mortgages and secured loans This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This page tells you what a mortgage is and about other types of secured loan. It explains what a credit broker does and how much...

• Making a controlled goods agreement

  Making a controlled goods agreement This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Bailiffs (also called ‘enforcement agents’) will make a list called an ‘inventory’ of anything that belongs to you they could take to sell and...

• Appealing a parking ticket if you have a Blue Badge

  Appealing a parking ticket if you have a Blue Badge This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales It's worth appealing your parking ticket if you were parked correctly, or if you got a ticket because of...

• Stopping bailiffs at your door

  Stopping bailiffs at your door This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important If a bailiff says they're evicting you instead of collecting a debt you'll need to get different advice. Check what to do if...

• If you’re struggling to pay your credit card

  If you’re struggling to pay your credit card This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There are things you can do to improve your situation. Your credit card company might agree to reduce or pause your...

• When to appeal a parking ticket

  When to appeal a parking ticket This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your parking ticket should be cancelled if one of the reasons on this page applies to you. It’s free to make an informal...

• If something you ordered hasn't arrived

  If something you ordered hasn't arrived This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you bought something from a business to be delivered, it’s the seller’s responsibility to make sure the item is delivered to you....

• Complaining about your neighbour

  If your neighbour is noisy or stops you feeling comfortable, try to discuss it with them if you can. If that doesn’t work there are other ways you can ask them to stop, for example by reporting them to the council. If your neighbour has broken the law Contact the...