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• Q7 - communicating (hearing and reading

  really understand strangers. I can't understand what the person at the checkout is saying to me when I go shopping. I was really embarrassed last week because I wanted something in my size but I couldn't

• Q4 - picking up and moving things

  of my left arm, I also have arthritis in my other wrist. This makes it hard for me to pick things up, especially small things like coins. Last week I tried to pour myself a drink from a carton that my

• Q5 - manual dexterity (moving your hands

  for me as I can't use a computer or mouse because my hands shake too much and I end up either typing rubbish or accidentally deleting things. I used to use my computer all the time but as my Parkinson's

• Q9 - controlling your bowels and bladder and using a collective device

  take a change of clothes in case it happens. It's awful and it makes me feel like a child." How the DWP assess this question The DWP look at a list of statements called 'descriptors'. They'll give you

• Q16 - coping with social situations

  or dizzy Example Keisha says: "I can't make eye contact and talk to my friends - they're people that I used to see all the time. It's impossible for me to leave the house because I don't have any confidence

• Gathering evidence about housing discrimination

  , help you to prepare your case. Your list could look like: Date it happened What happened What type of discrimination it was 28 June 2018 My landlord told me he wouldn’t let me pay my rent by bank

• Making an employment tribunal claim

  a week in overtime so I think I am owed £200.  If you haven’t been paid notice pay You should explain: how much notice you were given and what you were paid for it how much notice you think you should

• Check how council tax works and if you have to pay

  . The valuation bands are: Valuation band Range of values A Up to £40,000 B Over £40,000 and up to £52,000 C Over £52,000 and up to £68,000 D Over £68,000 and up to £88,000 E Over £88,000 and up to £120,000 F Over

• Q14: moving around

  question 14b "How far can you walk using any aids or appliances you need?" I can’t stand and move even using my aids or appliances less than 20 metres between 20 and 50 metres between 50 and 200

• Changing to a water meter

  Changing to a water meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You either pay your water bill based on a fixed