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• Disputing paying back a working or child tax credits overpayment

  Disputing paying back a working or child tax credits overpayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If HM Revenue and Customs (HMRC) have told you to pay back an overpayment, you can dispute having to...

• Getting your money back if you paid by card or PayPal

  Getting your money back if you paid by card or PayPal This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There are steps you can take if you bought something by credit card, debit card, charge card or...

• Negotiating with your water company to pay back what you owe

  Negotiating with your water company to pay back what you owe This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you owe money on your water bills, you should talk to your water company and come to...

• Check if you can get your money back after a scam

  Check if you can get your money back after a scam This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get your money back after you’ve been scammed. What you should do, and...

• How to claim Child Benefit

  How to claim Child Benefit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can claim Child Benefit at any time, but it's best to do it as soon as your child is born or comes to...

• Arranging a funeral

  Arranging a funeral This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales No one wants to have to arrange a funeral at what is already a difficult time. If you do, having an understanding of what is involved...

• Check if a change affects your Child Benefit

  Check if a change affects your Child Benefit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You must tell HM Revenue and Customs (HMRC) about any changes to your children or living arrangements. This is called a...

• Solving property disputes when you leave a job

  When you leave your job you’ll need to give back anything that belongs to your employer. This could include: laptop or computer equipment tools mobile phone company car uniform work documents Your employer must also let you pick up anything that’s yours, like items left in your desk or tools...

• If your employer says you've resigned

  Your employer might say you’ve resigned if you walked out of work. For example, if you left after an argument but intended to go back. You can ask your employer to give you your job back, but you’ll need to do it quickly. Your employer is allowed to assume you’ve...

• If your employer says you owe them money

  When you leave a job, your employer can only ask you to pay back money if it’s for something you’ve specifically agreed to in writing. Even if you do owe your employer money, they can only take it from your pay if there’s a written agreement to say they can....