Search
314 results found for nhs complaints
Chat with an adviser online
a reply, check your spam or junk folder. Some ‘ad blocker’ software stops chat working. If you use an ad blocker, make sure to add citizensadvice.org.uk as a trusted site. If you're unhappy with the service you've received, you can make a complaint about our chat service.
Complaining about the condition of your shared house
a licence for your home. If they don’t and they should this can help you when you make your complaint. Complain to your landlord If your home doesn’t meet the safety standards or you’re unhappy with its
Young people and family
a complaint about your treatment if you are using the usual complaints procedure of an institution such as a school, care home or social services department. If your complaint is unsuccessful
What counts as disability discrimination
of it. This means that you shouldn’t be treated unfairly just because you’ve made a complaint. Making a complaint includes taking a case to court, going to an employment tribunal or standing up
Getting a bank account
The Financial Conduct Authority (FCA) is the body responsible for regulating banks and building societies. They aren't able to get involved in individual complaints, recommend firms or give legal or financial
Switching your small business to a new energy supplier
need details of your complaint and your energy account number to hand. You can find this on a recent bill. When you’re ready, you can complain over the phone, or in writing by email or post. It's
Check if you can pay less council tax
within 21 days. If you don’t, your local council might send you a £70 penalty. If you have a complaint about your discount You can write to your local council and explain your complaint. They should get
Applying for family visas or indefinite leave
of the immigration health surcharge Your family member will usually have to pay to use the NHS as part of their visa application. This is known as the ‘immigration health surcharge’. They won’t have to pay
Contact us about a Universal Credit application
received You can use our complaints procedure if you want to complain about our Help to Claim service. Read our behaviour policy Our staff have the right to do their jobs without being treated badly - find
If you didn’t agree to switch energy supplier
a complaint and ask for the money you think they owe. Help us improve our website Take 3 minutes to tell us if you found what you needed on our website. Your feedback will help us give millions of people the information they need.