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• Renewing your working and child tax credits

  date The Department for Work and Pensions are stopping some people’s benefits and telling them to claim Universal Credit instead. If you get a letter telling you to claim Universal Credit by a certain

• Appealing against a benefit decision

  decision you must ask the Department for Work and Pensions (DWP) or HM Revenue and Customs (HMRC) to look at their decision again first. This is called asking for mandatory reconsideration. The DWP

• Complaining about bailiffs

  and Pensions (DWP) an energy, internet or phone company Complaining to an ombudsman is free, but you need to have complained to your creditor first. If you owe money to your council You can complain

• Getting help for your child from your local council

  check if a change affects your carer’s allowance check if a change affects your child's DLA check if a change affects your Pension Credit You can also talk to an adviser about your benefits. If you

• Preparing for your ESA medical assessment

  of your assessment, and where to go. The assessment will help the Department for Work and Pensions (DWP) understand: how your health condition, disability or illness affects your ability to work if you’re

• Applying for a Blue Badge

  the Department for Work and Pensions - if you're automatically eligible for a badge details of your medical condition - if you’re not automatically eligible for a badge proof of identification - for example

• Challenging a PIP decision - appealing against the decision

  can appeal to a tribunal, you’ll need to ask the Department of Work and Pensions (DWP) to look at the decision again. This is called mandatory reconsideration. If the DWP didn’t change their decision

• Appealing a JSA decision at a tribunal

  if the Department for Work and Pensions (DWP) didn’t change their decision when you asked for a mandatory reconsideration. The tribunal will be run by HM Courts and Tribunals Service (HMCTS) and overseen

• How Universal Credit payments work if you're self-employed

  Credit payments might change - it depends on how much you earn. Each month, the Department for Work and Pensions (DWP) check if you’ve earned more or less than they expect you to earn. The amount

• Appealing an ESA decision

  by the Department for Work and Pensions (DWP), you might need to ask for a mandatory reconsideration and get a ‘mandatory reconsideration notice’. You'll need to ask for a mandatory reconsideration if the DWP