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• If you're being evicted because you asked for repairs

  Check if this advice applies to you This advice will usually apply to you if all the following are true: you have a private landlord you don’t live with your landlord you started renting on or after 15 January 1989 In most cases this means you’ll have an ‘assured shorthold...

• Getting your tenancy deposit back if you rent privately

  If you paid a deposit at the start of your tenancy, you have the right to get it back at the end. Your landlord or letting agent can only take money off if there’s a good reason - for example if you’ve damaged the property. You'll need to contact your...

• Problems with selling your home - delayed completion and lease options contracts

  You may be struggling to pay your mortgage, or you need to move but are having problems selling your home. Or you may want to downsize and raise money from your home. If you're in this position, you may have heard about an exchange with delayed completion or lease options...

• Getting a second adult rebate on your council tax

  You might be able to reduce your council tax bill if you live with other adults but you’re the only one responsible for paying council tax. This is called getting a ‘second adult rebate’. Your local council might call a second adult rebate ‘alternative maximum CTR’.  You might be able...

• Reporting changes if you get Council Tax Reduction

  There are some changes you’ll need to report to your local council if you get Council Tax Reduction (CTR). A change might mean you get more or less CTR - your council will tell you if it does. If you don’t report these changes, you might: get the wrong amount...

• Check if you can pay less council tax

  You might be able to pay less council tax or not pay it at all depending on your circumstances.  You might be able to get: discounts - for example, for a single person or an empty property Council Tax Reduction (CTR) if you have low income a different reduction if...

• Check how council tax works and if you have to pay

  Council tax is a system of local taxation collected by local councils - it's a tax on domestic property. Some property is exempt from council tax. Some people don't have to pay council tax and some people get a discount. Valuation bands All homes are given a council tax valuation...