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Using early conciliation
saying how the certificate was sent to you - like by post or email If any of these things are missing or incorrect, contact your Acas conciliation officer. If you reached an agreement The Acas
Check if you can challenge a JSA sanction
it - for example with a note from the post office saying they couldn't deliver a letter. If you did get the message but the instructions weren't clear, keep a copy of it to use as evidence. To challenge
Challenging a JSA decision - mandatory reconsideration
need to prove when you posted it and when it arrived. If it’s just a few days until the 1 month deadline, you should call the DWP. Make a note of the date and time you call and the name of the person
Managing affairs for someone else
into a post office card account and needs to be regularly collected by someone else, contact the post office and ask about arranging for someone else to collect it. Someone who regularly collects benefit
Get help with the cost of living
- you would have got this payment between 20 June and 4 July 2023. You would have been eligible for this one-off payment if you get any of the following benefits: Disability Living Allowance Personal
Check if a change affects your Income Support
and what their new address is. Send your letter by Royal Mail Signed For and keep the receipt - you might need to prove when you posted it and when it arrived. Send it to the address on the letter
Challenge the council’s decision about your housing application
a letter to ask for a review If you’re including evidence make sure you send copies and not original documents. Ask for free proof of postage from the post office when you send your letter. If you’re
Getting financial advice
their consumer helpline on 0300 123 9 123 (8am to 6pm Monday to Friday). There’s also a special complaints form you can download and send to them by post. For more details, go to www.financial
Check you've been given the right sanction
sanction should be in your ‘sanction notification’. This will be in a letter or, if you use the digital service, posted on your Universal Credit online account. You should be told: why you’ve
Registering a civil partnership
then be followed by a ceremony. Following the ceremony the marriage is registered, and a marriage certificate is issued. The marriage certificate can either be collected or posted. Procedures for certain groups