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• Getting evidence to support your PIP claim

  fluctuates (you have good and bad days) it can be helpful to keep a diary. A diary is a handy way to record your bad days and how they affected you. You could use a diary as evidence as well as use it to help

• Interruptions to your water supply

  the supply by the time stated in the notice. If the supply isn't restored by the time stated in the notice, you're usually entitled to compensation of £20. You're also usually entitled to a £20 payment

• Q3 - reaching

  and bad days, and how they differ what happens if you try to reach up on a bad day Example Stephen says: "I have limited movement in my shoulders and can't reach to take things out of the cupboards

• Complaining about benefits services

  information Complaining might make them deal with your problem faster. If they agree the service was bad, you might also be able to get compensation. Complaining shouldn’t affect any of your ongoing benefit

• Start the work capability form for Universal Credit

  : what you usually expect to do in a day what you can do on bad days - and how often they happen what you can do on good days - and how often they happen If you need more space to explain your

• Deciding what to do about discrimination at work

  if you meet the deadlines. If you think your employer has given you a bad reference If you think you’ve been given a bad reference because of your protected characteristic you might be able to claim

• Writing a witness statement for an employment tribunal

  . It should be as clear as possible. You should use the full names of anyone you mention, but use the same language you would normally use.  If there was any bad language used during the situation your

• Fill in the work capability form: how your conditions affect you

  to say how often this happens, and whether you needed someone else to help you to get up if you'd be able to move that distance again throughout the day if you have good and bad days, and what

• Preparing for your PIP assessment

  how your condition affects you from day to day what a bad day is like for you - for example, ‘On a bad day, I can’t walk at all because my injured leg hurts so much’ or ‘On a bad day, I’m so depressed

• After you've been dismissed

  a reference - but if they do, it has to be truthful and fair. You might get a bad reference if you’ve been sacked for poor performance or misconduct. This is because your old employer can be sued