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So Energy customer service
Advice, Energy Ombudsman and the suppliers. So Energy scores for October to December 2023 Overall score 1.4 out of 5 Fewer complaints received 1 out of 5 Contact waiting time 1 out of 5 Customer
Challenging a Child Benefit decision - mandatory reconsideration
, as long as it's within 13 months of the decision. You'll need to give a good reason why you couldn't ask within 1 month. For example, because you'd spent some time in hospital. When you write your letter
Claiming the new 15 hours of free childcare for 2 year olds
in work you might be able to get 15 hours of funded childcare a week from 1 April 2024 - this is often called ‘free hours’. If you’re in a couple you both need to be working. You can usually get 15 hours
Challenging a Pension Credit decision - mandatory reconsideration
. It won’t be worth asking for a mandatory reconsideration if it’s clear you’re not entitled. You’ll need to ask for a mandatory reconsideration within 1 month of the date of the decision. You'll find
How to read your gas or electricity meter
This meter has 2 readings - 75085 and 46806. You’ll need to give both readings to your supplier. Some two rate (or ‘dual rate’) meters only have 1 digital display. They will either flash up
Letter to complain about faulty goods bought from a company before 1 October 2015
Letter to complain about faulty goods bought from a company before 1 October 2015 This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice
Challenging a PIP decision - mandatory reconsideration
will be on the decision letter from DWP. Check the date on your decision letter. You need to ask for a mandatory reconsideration within 1 month of that date. If you use the form or send a letter, the DWP will need
Check your notice period when resigning
If you want to leave your job you’ll normally need to give your employer some warning. This is called your notice period. Look in your contract to see the notice you need to give. If you've been
Paying council tax if you’re a student
a discount. Check if you’re a full-time student You’re a full-time student for council tax purposes if your course: lasts at least 1 calendar or academic year for at least 24 weeks out of the year
British Gas customer service
Citizens Advice, Energy Ombudsman and the suppliers. British Gas scores for October to December 2023 Overall score 1.8 out of 5 Fewer complaints received 1 out of 5 Contact waiting time 2 out of 5 Customer