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What to do if you've been sanctioned while on Universal Credit
What to do if you've been sanctioned while on Universal Credit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you haven't done one of the activities in your claimant commitment, you could be sanctioned. This means...
Complaining about the Child Maintenance Service
Complaining about the Child Maintenance Service This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can make a complaint if you’re unhappy with the service you’ve had from the Child Maintenance Service (CMS). If you’re unhappy with...
If your neighbour is complaining about you
Start by getting as many details as you can, including what your neighbour says you've done. You can then check whether you need to change what you're doing. If you have got a letter about being evicted You should contact your nearest Citizens Advice if you've had an official warning...
Your energy supplier has put its prices up
Your energy supplier has put its prices up This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your gas or electricity supplier increases its prices, they should tell you in a reasonable amount of time before the change...
Paying back an Income Support overpayment
Paying back an Income Support overpayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have an Income Support overpayment you must pay back, you should deal with it as soon as possible. While having to...
Your right not to be tortured or treated in an inhuman way
Your right not to be tortured or treated in an inhuman way This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales In the UK, human rights are protected by the Human Rights Act 1998. The Act gives effect...
Going to court without a solicitor or barrister
Going to court without a solicitor or barrister This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you don't have a lawyer (a solicitor or barrister), you can take your own case or defend yourself in court...
How are your human rights protected by the courts?
How are your human rights protected by the courts? This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The Human Rights Act 1998 gives effect to the human rights set out in the European Convention on Human Rights....
If you need a guarantor to start renting
You might need a ‘guarantor’ so you can rent a place to live. A guarantor is someone who agrees to pay your rent if you don't pay it, for example a parent or close relative. If you don’t pay your landlord what you owe them, they can ask your guarantor...
Disputing paying back a working or child tax credits overpayment
Disputing paying back a working or child tax credits overpayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If HM Revenue and Customs (HMRC) have told you to pay back an overpayment, you can dispute having to...