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If your agency stops giving you work or treats you unfairly
If your agency treats you unfairly or stops giving you work, what you can do about it depends on whether you're a 'worker' or an 'employee'. Check your contract - you’re a worker unless your contract says you’re an employee. Sometimes you can take action if you're given no work whether...
WaterSure scheme – help with paying water bills
WaterSure scheme – help with paying water bills This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales WaterSure is a scheme which helps some people with their water bills. To apply for the scheme, you must be on...
You think you're being accused of benefit fraud
You think you're being accused of benefit fraud This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your benefit's been stopped or you're asked to confirm some facts, it doesn't always mean you're being investigated for fraud....
Credit rating - impact of debt management plan
Credit rating - impact of debt management plan This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're in a debt management plan (DMP), it may have an impact on your credit rating. This could mean you...
Who must comply with the public sector equality duty?
Who must comply with the public sector equality duty? This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The Equality Act 2010 says public authorities must comply with the public sector equality duty. This is in addition to...
Using your Blue Badge
Using your Blue Badge This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have a Blue Badge you can park in places other drivers can’t, for example parking spaces for Blue Badge holders. The Blue Badge...
If your JSA has stopped or been reduced
If your JSA has stopped or been reduced This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Call your local Jobcentre and ask why your JSA has been stopped or reduced. Make a note of the date and...
Accessing your bank account after going bankrupt
Accessing your bank account after going bankrupt This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you're declared bankrupt, your bank account may be frozen immediately. You may not be able to use it again and might...
Chat with us online about debt
You can talk about your debt issue with a trained adviser online. We’ll try to help you solve your problem or make good progress towards it. In some cases, we might need to send you to your local Citizens Advice or a specialist organisation. Chat is usually available 9am to...
Letter to raise a grievance at work
If you are an employee and you want to make a formal complaint about something which has happened at work, you should raise a grievance. The first step in doing so is to write to your employer. You should set out what your complaint is, with enough detail for your...