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The council says you've had a Housing Benefit overpayment
The council says you've had a Housing Benefit overpayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your local council think you’ve had too much Housing Benefit (called an ‘overpayment’), they’ll usually reduce or stop your...
If the DWP says you've had an Income Support overpayment
If the DWP says you've had an Income Support overpayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get the Department for Work and Pensions (DWP) to change what you have to...
Payday loans
Payday loans This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Payday loans are short-term loans for small amounts of money. They are available from high street shops and internet sites. Payday loans can be easy to get...
Check if a change affects your SMI
Check if a change affects your SMI This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you report a change that affects your benefits, the Department for Work and Pensions (DWP) will check if your support for...
Taking action over credit brokers
Taking action over credit brokers This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This page explains how you can take action if you’ve changed your mind about an agreement with a credit broker, or the credit broker...
Getting a refund on an event ticket
Getting a refund on an event ticket This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you bought your ticket from an official seller you can get a refund if the organiser cancels, moves or reschedules the...
Deciding if you should apply for SMI
Deciding if you should apply for SMI This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Support for mortgage interest (SMI) is a loan from the Department of Work and Pensions (DWP) to help pay towards the interest...
Your payment card was used without your permission – distance sales
Your payment card was used without your permission – distance sales This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A distance sale is when you buy something without face-to-face contact. For example shopping by internet, television, mail...
If you haven’t received an accurate energy bill in a while
If you haven’t received an accurate energy bill in a while This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your energy supplier might charge you for energy you’ve used in the past. This is known as ‘back...
Switching energy supplier or tariff if you’re renting
Switching energy supplier or tariff if you’re renting This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you rent your home and you want to switch energy supplier or tariff, you’ll need to check how you pay...