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• Save money using your electrical appliances

  Save money using your electrical appliances This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you want to use less electricity and save money on your bill, it’s important to know how much your electrical appliances cost...

• Letter to confirm the DWP has given you more time to send your PIP claim form

  Letter to confirm the DWP has given you more time to send your PIP claim form This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this template letter to confirm the Department for Work and Pensions (DWP)...

• What happens at the end of a debt relief order

  What happens at the end of a debt relief order This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales At the end of your debt relief order (DRO) period, you are free from the debts that are listed...

• Check how to fill in your claim form

  Check how to fill in your claim form This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Help filling in your PIP form When you apply for PIP, you’ll need to fill in a form called ‘How your...

• Who can inherit if there is no will – the rules of intestacy

  Who can inherit if there is no will – the rules of intestacy This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When a person dies without leaving a valid will, their property (the estate) must be shared...

• Complaining about a vet

  Complaining about a vet This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you buy veterinary care for your pet, you are buying a service. Your vet must deliver this service with reasonable care and skill. As...

• Taking action over credit brokers

  Taking action over credit brokers This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This page explains how you can take action if you’ve changed your mind about an agreement with a credit broker, or the credit broker...

• Offsetting rent arrears because repairs haven't been done

  Set-off is a defence to possession proceedings for rent arrears. It means that you accept you owe your landlord money, but you claim the right to set-off against that debt any money due from your landlord because of their failure to do repairs. This could reduce or clear your rent...

• Check how bankruptcy affects your home

  Check how bankruptcy affects your home This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might not have to move home if you go bankrupt. It depends on things like whether you rent or own your home,...

• Make sure your redundancy is genuine

  If you’ll have been working for your employer for at least 2 years by the time your job ends, check that your redundancy is genuine. A genuine redundancy is one where your employer has a real business reason to make you redundant - usually because: your employer doesn’t need you...