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Other information
Other information This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This page is about giving other information which does not fit anywhere else on the form. You can use extra sheets of paper if there’s not enough...
Cancelling a phone, TV, internet or mobile contract
Cancelling a phone, TV, internet or mobile contract This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You should check the terms and conditions of your contract to find out what your cancellation rights are. You might be...
Insurance services - when discrimination is allowed
Insurance services - when discrimination is allowed This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The law which says you mustn't be discriminated against is called the Equality Act 2010. Discrimination which is against the Act is...
Fixing problems with your smart meter’s in-home display
Fixing problems with your smart meter’s in-home display This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales An in-home display (IHD) is a small portable screen that shows you how much energy you’re using. This is not the...
Face-to-face assessment
Face-to-face assessment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This page is about how to fill in the face-to-face assessment section of your form. For help with how to prepare for your face-to-face assessment itself see...
What to do if you've been scammed
What to do if you've been scammed This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’ve been scammed, you need to: protect yourself from further risks check if you can get your money back report the...
How to claim bereavement benefits
How to claim bereavement benefits This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to claim some money if someone has died. What you can claim depends on your circumstances and what your relationship...
Becoming a British citizen
Becoming a British citizen This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales British citizenship gives you the right to live and work in the UK permanently, without any immigration restrictions. You need British citizenship before you can...
Provision of goods and services - pregnancy and maternity discrimination
Provision of goods and services - pregnancy and maternity discrimination This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If a trader or service provider, like a bank, energy provider or local authority, treats you unfairly because you’re pregnant,...
Check your housing status if you rent from a private landlord
If you rent from a private landlord, your rights depend on the type of rental agreement you have. This includes things like your right to get repairs done, stay in your home and get your deposit back. A rental agreement is sometimes known as a ‘tenancy agreement’. Some rental agreements...