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• Getting on the waiting list for a council home

  You can apply for a home through your local council. They might also call it ‘social housing’. If your application is accepted, you’ll go on to a waiting list of people who need a council home. Your council will then prioritise applications based on who needs a home most urgently....

• Appealing a parking ticket

  Appealing a parking ticket This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales How to appeal depends on the type of parking ticket you have - check what the ticket says before you start. Most parking tickets will...

• Proving your right to work in the UK

  You’ll need to prove your right to work in the UK if you want to start working.  You might be able to prove your right to work online or by showing your employer certain documents. Any document you show your employer must be: valid - you can’t use a document...

• If your employer hasn’t paid you what they owe you

  Your employer should pay you on time for work you’ve done - they should pay you on your agreed pay day. You can challenge your employer if: they haven’t paid your wages they’ve underpaid you they’ve deducted some or all of your wages - and you don’t agree with their...

• Check if you can apply for homeless help

  You can apply to the council to get somewhere to live if you're homeless or you’II become homeless within 8 weeks. If you’re not a British citizen and you’ve been rough sleeping your right to stay in the UK might be affected. If you’re applying to the EU Settlement Scheme...

• Check if you've experienced discrimination

  Check if you've experienced discrimination This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’ve been treated unfairly or harassed, might have experienced ‘unlawful discrimination’ - this means the discrimination is against the law. If you want...

• Complain about a local council's involvement with your family

  Complain about a local council's involvement with your family This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re not happy with the way your local council has dealt with you, your child or a child you’re...

• Getting a bank account

  Getting a bank account This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you want to get a new bank account, there are some things you need to find out: the main types of bank accounts, and...

• Selling a home

  Table of contents Energy performance certificates Using an estate agent or selling the property yourself 'Quick house sales' Finding a buyer yourself If you wish to use an estate agent Deciding who to sell to Deciding on the price at which to sell Accepting the offer Choosing who is to...

• Save money using your electrical appliances

  Save money using your electrical appliances This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you want to use less electricity and save money on your bill, it’s important to know how much your electrical appliances cost...