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  • Check if you can get child tax credits

    Check if you can get child tax credits This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Universal Credit has replaced tax credits for most people. If you already get Working Tax Credits, you can still add Child...

  • Getting a lodger

    A lodger is someone who lives with you in your home. They might be a friend or family member, but they can also be someone you don’t know. Lodgers can stay with you for free or pay you rent, and sometimes other services such as meals, cleaning or laundry.  Lodgers...

  • Help with paying your water bills

    Help with paying your water bills This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're struggling to pay your water bills and you haven’t got a water meter, check whether having one installed will save you...

  • Paying for sewerage

    Paying for sewerage This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This page explains how you are charged for public sewerage services. What are sewerage charges? If you pay for public sewerage, the charges are usually included...

  • Check what benefits to claim if you’re sick or disabled

    Check what benefits to claim if you’re sick or disabled This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to claim benefits if: you have difficulty with everyday tasks or getting around you can’t...

  • Vehicle insurance – making a claim if your car or its contents are stolen

    Vehicle insurance – making a claim if your car or its contents are stolen This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your car is stolen or something’s taken from your car you may want to...

  • Cancelling an insurance policy

    Cancelling an insurance policy This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Insurance gives you extra protection if things go wrong. However, you may decide that you no longer want or need your insurance policy. This page...

  • Child tax credits - how much you can get

    Child tax credits - how much you can get This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Universal Credit has replaced child tax credits for most people. Before you make a claim, you should check if you...

  • Illegal ticketing websites

    Illegal ticketing websites This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you buy a ticket online for a sporting, music or theatre event, you need to make sure you are using a genuine site. There are...

  • Making a claim on your insurance policy

    Making a claim on your insurance policy This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you've taken out insurance and something happens, you might need to make a claim. This page tells you what you need...