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• Young people and family

  Young people and family This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A child means someone aged under 14 and young person means someone aged 14 or over but under 18. Parent means someone with parental responsibility....

• Challenging a rent increase

  Check if this advice applies to you This advice will usually apply to you if all the following are true: you have a private landlord you don’t live with your landlord you started renting on or after 15 January 1989 In most cases this means you’ll have an ‘assured shorthold...

• Check how much a call will cost

  Check how much a call will cost This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your phone deal probably includes some free calls or minutes.  If you make a call to a number that isn't included, the...

• Changing your claimant commitment

  Changing your claimant commitment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re struggling to complete all the work-related activities in your claimant commitment, you might be able to get them changed. Contact the Universal Credit...

• Check if you have to pay a debt

  Check if you have to pay a debt This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You’ll be responsible for a debt if it’s something that the law says you have to pay, like council tax or...