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If your agency stops giving you work or treats you unfairly
If your agency treats you unfairly or stops giving you work, what you can do about it depends on whether you're a 'worker' or an 'employee'. Check your contract - you’re a worker unless your contract says you’re an employee. Sometimes you can take action if you're given no work whether...
Claiming DLA for a terminally ill child
Claiming DLA for a terminally ill child This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There’s a quicker application process for parents of children who have been diagnosed with a terminal illness and aren’t expected to live...
How to read your gas or electricity meter
How to read your gas or electricity meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your supplier needs regular readings from your gas or electricity meter to work out your bills. If you don’t send them...
Check you've got the right amount of holiday pay
You shouldn’t get less pay when you’re on holiday than when you’re working. The paid holiday the law says you’re entitled to is called ‘statutory paid holiday’. For each week of statutory paid holiday you take, you’re entitled to a week’s pay. How much you’ll be paid when you’re on...
Your notice period during dismissal
Your job won’t always end straight away if you’re dismissed - you’ll stay at work for a time and keep getting paid. This is called your notice period. It’s usually at least a week long. Check when your notice period starts If your employer tells you in person that you’re...
Paying council tax if you’re a student
Your property is ‘exempt’ from council tax if it’s only occupied by full-time university or college students. Student halls of residence are automatically exempt. If your property isn’t exempt, some people, including full-time students, are ‘disregarded’. This means the council tax is calculated as if you don’t live there. This...
Q1: listing your conditions, medications and treatments
Q1: listing your conditions, medications and treatments This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Question 1a "Tell us in the space below:" what health condition or disability do you have? the approximate start date You don't...
Your options if your employer offers you another job
Before your employer makes you redundant they might offer you another job in the organisation. This is called ‘suitable alternative employment’. Tell your employer in writing if you decide to accept the alternative job. Ask for a new contract, new job description and any changes to your terms and conditions,...
Losing your job if you have a Health and Care Worker visa
Losing your job if you have a Health and Care Worker visa This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’ve lost your job, your employer will tell the Home Office. If the Home Office decide...
Check what compensation you can get for unfair dismissal
If a tribunal decides you’ve been unfairly dismissed, you’ll get compensation. The amount they award you is made up of: a fixed sum calculated to a set formula - this is called a ‘basic award’ compensation for the money you’ve lost as a result of losing your job - this...