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  • How the scores are worked out

    How the scores are worked out This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales We compare energy suppliers' customer service by looking at data from a number of reliable sources. We publish data about suppliers with more...

  • Travelling in Europe

    Travelling in Europe This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re planning to travel in the EU, Norway, Switzerland, Iceland or Liechtenstein you should: check the latest travel advice on GOV.UK - there might be extra...

  • Stop getting junk mail

    Stop getting junk mail This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There are some actions you can take to stop getting junk mail. There’s no single organisation that you can register with - it’s best to...

  • If you have a court hearing by phone or video call

    If you have a court hearing by phone or video call This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A lot of court and tribunal hearings happen over the phone or by video call. These are sometimes...

  • Appealing a parking ticket

    Appealing a parking ticket This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales How to appeal depends on the type of parking ticket you have - check what the ticket says before you start. Most parking tickets will...

  • If you’re struggling to pay your phone, internet or TV bill

    If you’re struggling to pay your phone, internet or TV bill This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re struggling to pay your bills or you owe money, there are things you can do. You...

  • Challenging a Housing Benefit decision

    Challenging a Housing Benefit decision This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can challenge your local council’s decision about your Housing Benefit decision if you think it’s wrong. This is known as appealing. You usually...

  • Buying a used car

    Buying a used car This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There are steps you can take to help you avoid buying a car that’s been badly damaged, stolen or illegally altered. They’ll also simply help...

  • Challenging an Income Support decision - mandatory reconsideration

    Challenging an Income Support decision - mandatory reconsideration This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can tell the Department for Work and Pensions (DWP) if you think a decision about your Income Support is wrong...

  • Check how to switch your internet, phone or TV provider

    Check how to switch your internet, phone or TV provider This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to save money by switching to: a new provider for your internet, mobile phone, landline...