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Your payment card was used without your permission – distance sales
of a telecommunications operator through a public payphone auctions, including internet auctions, unless a ‘buy now’ option is chosen and you bought from a business trader If your card has been used fraudulently
Consumer
Islands or the Isle of Man Contact the consumer helpline Complaining to an ombudsman Find a trader and check you can trust them Template letters Consumer template letters Event tickets Buying event
Getting paid if your employer goes out of business or disappears
employer is a company, a sole trader or a partnership. If your employer is a company You should start by finding the company’s legal name - this might be different from the name they trade under. If you’re
Insurance services - when discrimination is allowed
Insurance services - when discrimination is allowed This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The law which says you
Cancelling building or decorating work
or a conservatory (some traders voluntarily offer a 7 day cooling-off period for these products, but they don’t have to) you invite the business into your home for urgent repairs or maintenance - for example
If you're thinking of making a claim to an employment tribunal
traders are less likely to pay you. It’s also worth checking if your employer has had any other employment tribunal cases brought against them - and if they had to pay compensation. You can check
Check how bankruptcy affects your job
If you have your own tools, you might be able to keep them - check which belongings you can keep when you go bankrupt. Running a business after you’re bankrupt If you're self-employed as a sole trader
Check what happens if you win your employment tribunal case
the government if your employer is 'insolvent'. This means they're either: a company in administration or liquidation a sole trader who’s bankrupt You can check how to find out if your employer is insolvent
Consumer service complaints procedure
important that you tell us if you’re unhappy with the service you have received. Please note the consumer service is unable to make a complaint for you to a Trader, take legal action or make a complaint
Consumer service complaints procedure
? It’s important that you tell us if you’re unhappy with the service you have received. Please note the consumer service is unable to make a complaint for you to a Trader, take legal action or make