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Discrimination in the provision of goods and services - who's treating you unfairly
or services. It doesn't matter whether you pay for the goods or services, or if they're free - the trader or service provider still mustn't discriminate against you. The law also covers advertising. A trader
Complaining about benefits services
affected - for example if you couldn’t pay your rent or got into debt what you think they should do to make things right - for example give the money you’re owed or apologise You’ll need to follow
Challenging an Attendance Allowance decision - mandatory reconsideration
on and the DWP changes the decision in your favour, they'll pay you the difference from the date of your claim. Don’t be put off if they don’t change the decision, not many decisions are overturned at this stage
Pension and compensation schemes for the armed forces, veterans and their families
of the armed forces and veterans Armed forces pension schemes Pension schemes provide payments to you after you've left the armed forces or when you retire. The amount of your pension will depend on: your rank
Check if you can get Pension Credit
amounts such as the severe disability or carer’s addition. Your income can also be higher if you’re paying a mortgage. Check if you can get additional amounts You might be able to get extra money
Getting visas for your partner and children to live in the UK
a pension maternity, paternity, adoption or sick pay other income - for example from rent or shares If your income isn’t enough You might still be able to meet the financial requirement if either
Age discrimination - when discrimination is allowed in the provision of goods or services
advice for Wales Generally speaking, a trader or service provider isn’t allowed to discriminate against you because of your age. However, there are some exceptions in the Equality Act 2010. Read
Challenging a Child Benefit decision - mandatory reconsideration
should ask HM Revenue and Customs (HMRC) to look at your claim again if you think a decision about your Child Benefit is wrong. Asking them to change the decision is called a 'mandatory reconsideration
Taking legal action about human rights
are protected by the Human Rights Act 1998. If a public authority breaches your human rights, you may be able to take action under the Human Rights Act in the UK courts. Before taking action Taking court action
Asking your employer for changes to help you if you’re disabled
the size of the organisation you work for. Your employer should pay for any adjustments - they shouldn’t ask you to pay. If your employer doesn’t make the adjustments they have a duty to make