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Local authority help with repairs - Housing Health and Safety Rating System
. They might need specialist housing advice. More about seeking specialist housing advice A local housing authority must consider government guidance called Rent repayment orders under the Housing and Planning
Carers: help and support
on. This is called the minimum income guarantee and is equivalent to income support or the guarantee credit element of pension credit, plus 25 per cent. If you’re unhappy with the assessment If you disagree
Check how bankruptcy affects your money and bills
debts. If you’re not sure, you can check what counts as day-to-day living costs. The person who deals with your bankruptcy takes control of the rest of your money. They’re called the ‘official receiver
Complaining about housing discrimination
a complaints procedure. This might be on their website or you might have to ask for it. Make sure you follow the complaints procedure, for example you might have to call a customer service phone number
Save money heating your home
expensive. Check your radiator controls Some radiators have controls that let you change the temperature of a single radiator - these are called ‘thermostatic radiator valves’ (TRVs). TRVs are usually
Switching from prepayment to paying by credit
your meter, this is called 'self-disconnecting'. Tell your supplier you might have to self-disconnect if you stay on a prepayment meter. Tell your supplier if you can’t afford to top up and you
Discrimination because of religion or belief
compared to someone else, because of your religion or belief. This is called direct discrimination and is illegal. Examples include: refusing you a bank loan because you're Jewish refusing to allow
If you think you’ve been charged too much for your energy
. This extra support is called the Priority Services Register. This might include a regular visit to read your meter. Check if you’re eligible to join the Priority Services Register. If you have a smart meter
If you're working too many hours
text messages meeting notes Check if you have to do overtime Your contract or statement might say you need to do some work on top of your usual working hours - this is called overtime. You only have
Check your parental rights at work
leave and pay on GOV.UK, or get more information about adoption leave. Time off to look after your child You might have the right to time off work to look after your child. This is called ‘unpaid