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• Challenging a PIP decision - appealing against the decision

  Challenging a PIP decision - appealing against the decision This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Before you can appeal to a tribunal, you’ll need to ask the Department of Work and Pensions (DWP) to look...

• If your landlord didn’t follow deposit rules

  Check if this advice applies to you This advice will apply to you have an ‘assured shorthold tenancy’. You’ll usually have an assured shorthold tenancy if all the following are true: you have a private landlord you don’t live with your landlord you started renting on or after 28 February...

• Showing habitual residence to get help with housing

  If you’ve moved or returned to the UK in the last 2 years, you usually have to show that you’re ‘habitually resident’ to get: help from your local council with social housing somewhere to stay if you’re homeless You’re habitually resident if your main home is in the UK, Ireland,...

• Check if you can sublet your home

  Subletting happens when a tenant lets all or part of their home to someone else - they’re known as a subtenant. The subtenant will have exclusive use of the space they rent and you could only enter it with their permission.  The advice on this page is about subletting your whole home. If...

• Challenging a JSA decision - mandatory reconsideration

  Challenging a JSA decision - mandatory reconsideration This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You should ask the Department for Work and Pensions (DWP) to look at your claim again if you think a decision about...

• How to claim JSA

  How to claim JSA This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There are different application processes if you're either: claiming new style JSA adding income-based JSA to your existing claim for contribution-based JSA You'll need to...

• How Universal Credit payments work if you're self-employed

  How Universal Credit payments work if you're self-employed This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your Universal Credit payments might change - it depends on how much you earn. Each month, the Department for Work and...

• Check how to switch your internet, phone or TV provider

  Check how to switch your internet, phone or TV provider This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to save money by switching to: a new provider for your internet, mobile phone, landline...

• Income protection insurance

  Income protection insurance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Income protection insurance pays you a regular income if you can't work because of sickness or disability and continues until you return to paid work or...

• Information landlords ask for when you start renting

  Check if this advice applies to you This advice applies if you’re starting to rent from a private landlord. Before you can rent a property you’II need to provide information and documents to show you’II be a good tenant. You will also have to show you and any other adults...