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• Public sector equality duty - taking action

  to resolve your problem informally first. It may stop the problem getting worse and avoid the expense of taking legal action. You should, however, be aware that there are strict time limits for taking legal

• Services provided by a public authority - complaining about discrimination

  , the Equality and Human Rights Commission (EHRC) may be able to help with your discrimination complaint. The EHRC won’t normally take on individual cases. However they can take on an individual case

• Taking action about discrimination in the provision of goods and services

  discrimination, you have other rights under consumer law. If you’ve been treated unfairly but it doesn’t count as discrimination, there may be other ways of sorting out the problem. See our consumer

• Complaining about discrimination in the provision of goods and services

  the trader or service provider to the Equality and Human Rights Commission In some situations, the Equality and Human Rights Commission (EHRC) may be able to help with your discrimination complaint

• Complaining about the public sector equality duty

  authority’s response to your complaint, you can contact other organisations like a regulator or an ombudsman who can look at your complaint. You should be aware that it may take some time for your complaint

• Discrimination in the provision of goods and services - why are you treated unfairly

  advice for Wales If you’ve been treated unfairly by a trader or service provider, like a shop, bank or energy provider and it’s because of who you are, you may have been discriminated against. The law

• Overview of discrimination in education

  by an education provider like a school, college or a university and it’s because of who you are, it may be unlawful discrimination. If you’ve experienced unlawful discrimination, you may be able to do

• Public sector equality duty - taking legal action

  discriminates against you or disadvantages you because of who you are, you may be able to use the public sector equality duty. Read this page to find out more about how to take legal action about

• Discrimination in the provision of goods and services - who's treating you unfairly

  advice for Wales If you’ve been treated unfairly by a trader or service provider, like a shop, bank, restaurant, bus company or an energy provider and it’s because of who you are, you may have been

• Discrimination in the provision of goods and services - victimisation

  2010. If you’ve been treated badly because you complained, you may be able to do something about it. Read this page to find out more about victimisation when you buy or receive goods and services. Top